Who we are:
Our privacy practices are in accordance with legal requirements and reflect local and international practices.
1. Policy statement, purpose, and scope
We understand the importance of privacy and the protection of personal data. The present policy outlines the handling and processing of personal data that we collect when using our website, and the handling of cookies.
To ensure fair and transparent processing of personal data and compliance with applicable laws on data protection (such as the General Data Protection Regulation 2016/679 and national data protection laws, as amended from time to time), we provide you with the information that follows.
2. What personal data do we collect and/or process
Depending on your interaction with us, the categories of personal data below might be collected and/or processed:
- Name and surname
- Business address
- Contact details (business e-mail address and telephone number)
- Company name
- IP address
We may also collect publicly accessible information for verification purposes and for managing and expanding our business.
3. Why is this information collected and/or processed
We collect the above-mentioned information to provide a better service, and more specifically for the purposes below:
- To log access to our websites (IP address) for statistical purposes, and to optimise, improve and further develop our websites.
- To communicate about products and services e.g., by responding to inquiries or requests.
- To plan, perform, and manage the (contractual) relationship e.g., by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing, and collection activities, arranging shipments and deliveries, facilitating repairs, and providing support services.
- To investigate complaints about our products and/or services, or regarding our websites.
- To advertise similar or identical products and/or services to the products or services already purchased unless you have objected, and to send out newsletters.
- To administrate and perform customer surveys, marketing campaigns, market analysis, contests, or other promotional activities or events.
- To maintain and protect the security of our products, services and websites, preventing and detecting errors through the log files, security threats, fraud or other criminal or malicious activities.
- To ensure compliance with legal and regulatory obligations (such as record keeping obligations), as amended from time to time.
We are entitled to use and process your personal data for these purposes by virtue of the performance of a contractual relationship or the legitimate interest of PPT or third party.
4. How we use and share your information
We may transfer personal data:
- To other companies in our group and/or our affiliates, but only if and to the extent, such transfer is strictly required for the purposes mentioned above.
- If legally permitted to do so, to courts, law enforcement authorities, regulators, or attorneys if necessary to comply with the law or for the establishment, exercise, or defence of legal claims.
- In connection with the operation of our websites and the services provided by our websites, to service providers, such as hosting or IT maintenance.
- To any third party you have asked us to share your personal data with.
Authorised third parties will have access to personal information only when strictly necessary and may not use this information for any other purpose. Personal data will not be sold or rented to third parties.
If we sell any business or assets or transfer (an area of) our business to a new owner, we will disclose your personal information to the prospective buyer of such business or assets or any third party who acquires our assets or who the business is transferred to.
5. Transfer of Personal data
As a generic principle, we do not transfer personal data to third countries located outside the European Economic Area.However, we may need to transfer your personal data to authorised recipients, located in third countries (outside the European Economic Area (EEA, the European Union, Norway, Iceland, and Liechtenstein) but only if and to the extent, such transfer is strictly required for the purposes mentioned above. In this case, we will ensure that the transfers will be made in compliance with the data protection provisions, which require that appropriate safeguards are implemented to ensure an adequate level of data protection. Such safeguards could either be an adequacy decision by which the European Union has deemed the country in which the recipient is located to have adequate data protection laws in place, or the execution of EU Standard Contractual Clauses (also known as EU Model Clauses) with the recipient, or the implementation of Binding Corporate Rules (“BCRs”) by the recipient, or if the recipient has an active EU-U.S. Privacy Shield Certification or any other solution permissible at law.
In particular cases, we will obtain your preliminary consent for transferring your personal data outside the EEA.
Cookies are text files containing small amounts of information that are stored on your computer, or other mobile or handheld device (such as smartphones or tablets) when visiting a website.
Cookies enable us to collect information about the use of our websites and your online preferences. This information may be analysed by third parties on our behalf. The information collected by cookies cannot be used to identify you personally.
The cookies we use do not collect personal data. We only use strictly necessary cookies, mandatory for the websites to operate. These cookies are essential in order to move around a website and use its features.
By using our website, you agree that we may place cookies on your device under the conditions as set out above.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Bear in mind that deleting or blocking cookies may affect your user experience and parts of our websites may no longer be fully accessible.
7. How long do we store your personal data
Unless explicitly indicated otherwise at the time of the collection of the personal data, we erase your personal data if the retention of the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and to the extent the processing of personal data is no longer necessary for compliance with a legal obligation under applicable law (e.g., tax or commercial law), as amended from time to time.
8. Your rights
Applicable data protection law provides you with the right to:
- Obtain from us information on your personal data that we hold and/or process about you and receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Obtain from us the rectification of inaccurate personal data.
- Obtain from us the erasure of your personal data unless processing of personal data is necessary for compliance with applicable legal obligations.
- Obtain from us restriction of processing regarding your personal data.
- Transmit your personal data which you actively provided to another recipient selected by you.
- Object, on grounds relating to your particular situation, to the processing of your personal data based on our legitimate interest or a third party.
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws, as amended from time to time.We have implemented reasonable technical and organisational measures to ensure an appropriate level of security and to protect the personal data we administer from accidental, unintended, or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.
These measures include:
- Education and training to relevant staff members to ensure awareness of privacy obligations when handling personal data.
- Administrative and technical controls to restrict access to personal data on a ‘need to know’ basis
- Technological security measures, including firewalls, encryption, and antivirus software.
- Physical security measures, such as access badges to access our premises.
You should, however, remember that the internet is an open system, and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.
10. Link to other websites
Our websites may contain links to third party websites. We are not responsible for the content of these third party websites, nor for the privacy standards and practices of that third party. We recommend reading and understanding the relevant privacy policies of these third parties and their websites before accepting their cookies and visit their website to ensure yourself that your personal data is sufficiently protected.
We reserve the right to review and amend this policy at our discretion and at any time to ensure that the policy reflects the way we process personal data at that time, and in order to remain coherent with the legal obligations and/or recommendations of the competent supervisory authority for data protection. An updated version will be posted on our websites which will automatically be effective when published. Your continued use of our websites following the posting of changes constitutes your acceptance of such changes.
12. Roles and responsibilities
The IMS representative is responsible for maintaining this policy and providing support and advice. This policy will be reviewed at least once a year or each time a significant change occurs.All department heads are responsible for communicating and implementing the policy and ensuring staff compliance in their respective departments.All staff members (employees and contractors) and the management are individually responsible for reading, understanding, and applying this policy.Compliance with this policy is mandatory.
This policy is available upon request and is shared on our ICT server with everyone working for us (employees and contractors). This policy applies to Prodata PTexcellence NV, Prodata PTexcellence LLC, Emsyscon Solutions BV, Emsyscon Solutions SRL, Emsyscon Soluções em Tecnologia LTDA, and PST goSmart BV
15. Data protection contact details
Contact our data protection responsible at firstname.lastname@example.org if you wish to obtain more information regarding the processing of your personal data or if you wish to exercise any of your rights.In principle we will respond to you only by e-mail within 31 calendar days. If not, we will inform you why the request received no response or why it did not receive a response in good time.An administrative fee of 50 EUR may be requested for obtaining a copy of your personal data.
If you believe that the processing of your personal data violates legal requirements or that we have not dealt appropriately with your requests, you have the right to lodge a complaint with a competent Data Protection Supervisory Authority (Art. 77 GDPR). When you have lodged a complaint, the Data Protection Supervisory Authority will inform you of the progress and outcome of the complaint.